LOWER IT SUPPORT COSTS.
Our Remote System Management (RSM) monitoring system allows you to do predictive analysis and capacity management by tracking and managing key metrics of your IT infrastructure.
You can predict the need for extra capacity with a server or network. By setting the thresholds for HDD, CPU and Swap, you can be alerted when these metrics reach warning states – indicating the need for extra capacity. Using the RSM Service History report, you can trend the utilization of DriveSpace and CPU/Memory saturation. This can be used to predict the over-utilization of a machine and the need to schedule upgrades weeks or even months in advance.
Do more with less – manage by exception!
RSM allows your IT infrastructure to be managed remotely - 24 hours a day,
7 days a week - eliminating expensive service calls. You know if problems
are Internet related (core router down) or Local Network related (require
active management).
Remote Active Management
To augment our RSM monitoring service we offer remote active
management. Most incidents at the workstation or server can be
addressed remotely from our offices by one of our technicians.
Our response time is immediate (no travel time) – your productivity
is increased.
CALL
US for a demonstration
of our Remote
System Management
monitoring and
active management
services!
